We often need quick, reliable answers in the middle of a pairing, on sit time between flights, or when dealing with complex scheduling or contract issues. As your Local Council President, I will make it a priority to deliver faster, more efficient resources, so that you always know where to go and can count on timely support.
How We’ll Make It Happen
A Revamped afa21.org Website
Our website should work for you, be easy to navigate, and host a breadth of resources. Together with my fellow LEC Officers and Committee Chairpersons and Members, we will lead a complete refresh of afa21.org to make it a one-stop hub for resources, guides, and articles. It will be clean, easy to navigate, and designed with Flight Attendants’ needs in mind.
Scenario-Based Resources
Instead of digging through long documents or website pages, we’ll create simple, scenario-based resources that walk you through common situations we all face when flying step by step. Whether you’re on Reserve or a Lineholder, on a layover, dealing with a draft or reassignment, or something else entirely, the information you need will be easy to find and follow.
Smarter Communication Channels
Right now, our communication with you as a member is scattered across social media, email, texts, and social media DMs making it hard to track and respond. We will implement a streamlined communications system that ties everything together, ensuring that your concerns don’t fall through the cracks and that responses are timely and organized.
Using Technology to Our Advantage
Technology should help us, but not replace us. We will explore safe and effective ways to use AI and automation to quickly answer straightforward questions or direct more complex issues straight to the Officer On-Call. This ensures you get answers faster, while keeping the human touch for the issues that matter most.
Building Support from the Inside Out
Behind the scenes, your new LEC Officers will establish an internal database that helps both officers and committee volunteers stay organized, track issues, and provide better mentorship to new Union volunteers. And looking ahead, we’ll work with our MEC to explore opportunities for a systemwide mobile app, putting the Union’s tools and resources directly in your pocket.
When you have a question or concern, you shouldn’t be left waiting. My goal is to ensure that every Flight Attendant in our Council has fast, reliable, and accessible support, because when we are supported, we are stronger together.